Skip to content

What to Expect

Dr Daniel Chan and our team are committed to making your visit at Southern Dental Care – Smile By Design one that puts your mind at ease.

What to Expect at Southern Dental Care - Smile By Design

We’ll make you feel welcome and put your mind at ease

Your First Appointment

Please arrive 15 minutes before your scheduled visit to complete our new patient paperwork. These forms are also available online.

After your forms have been completed, we will take you into one of our treatment rooms, where Daniel will have a discussion with you about your:

  • Previous dental experience
  • Questions and concerns
  • Comfort level
  • Medical history
  • Special requirements

We will thoroughly examine all of your teeth as well as record a series of diagnostic dental x-rays and photographs. These images allow us to pinpoint any underlying problems that may not be visible clinically. You should reserve approximately 45 to 60 minutes for your new patient appointment.

New Patient Paperwork

Should You Require Treatment

Our team is committed to providing same-day services in the instances of urgent or emergency dental treatment at the time of your new patient appointment. Should any other services be needed, we will create a customised care plan and schedule you accordingly. You will be provided with a breakdown of all care options and costs to assist you in planning any necessary treatment.

Payment Arrangements

HICAPS provider {PJ}We  accept all health fund providers as well as government dental programs for children and DVA patients. We have an on-site HICAPS machine so you can claim on the day.

Please feel free to discuss any financing concerns with our front desk, as we can accommodate payment plans if necessary.

medicare-dentist {PJ}

Medicare Child Dental Benefits Scheme

The Child Dental Benefits Schedule (CDBS) provides basic dental services to children aged between 2 and 17 years. Over 2 consecutive years, the dental services are capped at $1,000.00. The 2-year cap period starts when one between 2-17 years,  first gets an eligible dental service.

Interest Free Payment Plans – My Smile PlanMysmileplan

Get the smile you have always wanted now with Interest Free Dental Plans! Find out more and contact us to book your appointment.

Zip MoneyzipMoney

We offer flexible payment options with zip money. Learn more and apply now to start your dental treatment without the financial stress.

New Patients Are Always Welcome

Daniel is able to accommodate all new patients for comprehensive exams as well as smile rejuvenation consultations. Please let us know which you prefer at the time of scheduling your appointment. Contact us today to enjoy a healthier, confident smile.


Book An Appointment